Frequently Asked Questions

You may apply online by visiting vireotwelveoaks.com. Please contact the leasing office for additional questions.

 We use a tiered credit approval system. A score of 649 or above is approved; 570–648 may qualify with additional conditions; 569 or below results in denial. We encourage prospective residents to review their credit before applying to avoid unnecessary application fees.

No. Our community does not offer short-term leases. Please contact the leasing office for more information.

Please contact the leasing office to discuss early lease termination.

Yes, renter's insurance is required. For details, please contact our leasing office.

All leases require a 60 day notice to vacate. Please contact leasing office for additional questions.

Our community utilizes PEC for electric and City of Georgetown for water. Residents are responsible for setting up utilities with these companies prior to move-in.

Cable and internet service is available through Frontier. Please contact the leasing office for additional details.

Rent is due on the 1st and is considered late on the 6th. You may pay your rent online by visiting our resident portal. If you have further questions, you may contact our leasing office team.

Yes, we are proud to offer employer discounts for the following employers: 

• Major hospitals
• ISDs
• Emergency personnel
• HEB

Please contact the leasing office for a full list of discounts and concessions offered for preferred employers.

No, all apartment homes come unfurnished.

All apartment homes in the community include in-home laundry appliances. For more information regarding our apartment home features, please visit our Features & Amenities page, or contact the leasing office.

All apartment homes will include the following appliances: oven, microwave, dishwasher, washer and dryer, refrigerator. For more information regarding what is included in each apartment home, check out our Features and Amenities page.

Yes, each apartment comes equipped with AC/heat. If you have additional questions, please contact the leasing office.

Yes, ceiling fans are included in select apartment homes, located in bedrooms only. For information regarding apartment home features, please visit the Features & Amenities page.

The parking options at our community include attached garages, open parking and reserved carports. Additional fees may apply. Please contact the leasing office for more information regarding our parking policy.

Yes, our community offers a variety of amenities for residents to enjoy, including a resort-style swimming pool, fitness center, and landscaped outdoor areas designed for relaxation and socializing. Please contact the leasing office for more information about our community amenities.

Our community offers a rentable amenity space for residents of the community. Please contact the leasing center for more information about rates and availability.

We are a pet-friendly community; breed restrictions and additional fees may apply. More information regarding the associated costs and breed restrictions, please review our pet policy, or contact the leasing office today. 

Yes, our community offers residents EV Charging Stations within the community.

Yes, our community is conveniently located within the growing MorningStar master-planned neighborhood, surrounded by everyday conveniences, shopping, and dining. H-E-B is located directly across Hwy 29, while nearby Bar W Ranch continues to bring new restaurants, retail, and local businesses to the Highway 29 corridor. Residents also enjoy convenient access to newer shopping destinations including Costco Wholesale and Target, along with Downtown Georgetown, local parks, and major commuter routes into North Austin.

All individuals 18 years of age or older are required to complete an application, receive approval, and be listed on the lease. Additional information regarding leasing an apartment with roommates is available within our leasing portal. For further details, please contact our leasing office team members.

The maximum number of occupants per apartment is 2 occupants per number of bedroom. Within our leasing portal, you will find more information about leasing an apartment with roommates. If you have additional information, please contact our leasing office team members.

Our guest policy is that guests may not stay longer than 7 days without being added to the lease. For restrictions on guests, please consult your lease agreement or speak with our leasing office team members.

Guest parking is not available at the community. Contact the leasing office to find more information about our guest parking policy.

This community is professionally managed by Willow Bridge Property Company, a full-service multifamily real estate management and development company. Founded in 1965 and ranked among the top property management companies in the United States, Willow Bridge focuses on creating places people want to call home through exceptional service, thoughtful operations, and a people-first approach.

Friends make the best neighbors! Our community offers a $1000 referral bonus for eligible resident referrals. See a team member for more details.

Our community and apartments are 100% smoke-free to promote a clean, healthy living environment.

Yes, the community hosts resident events such as pool party, dog yappy hour, food truck, and more.